You will receive dedicated support from enrolment to graduation - no matter where you are in the world.
One of our key priorities is ensuring you have access to the support you need to complete your degree successfully. From the moment you enrol as a Global Online student, you will become part of an engaging and supportive community, there to help you every step of the way.
As soon as you enrol on a course, you will be assigned a dedicated Student Success Advisor, who you can turn to for non-academic guidance throughout your time with us. They will act as your mentor and first point of contact, on hand to ensure that you are enrolled on the correct units, you are on track with your assessments and you don’t miss any key dates. Throughout the course, they will check in with you regularly at the times that suit you best. They will also help you connect with other services that you might find useful. Meet Tom White, your Student Success Manager, and find out more here.
During each study unit, your tutors and Programme Lead will be on hand to provide any academic support you need. Our dedicated Learner Development Team can also help you gain the skills needed for successful, independent study. They offer a wide range of webinar workshops, as well as one-to-one appointments, to help you get as much out of your studies as possible.
Our Virtual Learning Environment has been created by online learning experts to provide an immersive, community-focused platform. Throughout the course, you will regularly engage in interactive group tasks, discussion forums and seminars with other students across the world, helping you to grow a global network of fellow students who are not only rooting for their success but for yours too.
“I’ve never studied online before, but the Student Success Team have been very supportive. I don’t have a Bachelor’s degree - instead I joined the course with three years' professional experience - and they’ve been really helpful putting me on the right path when I struggled slightly with the academic content of the course when I first started out. Now I am really positive that I am committed, dedicated and I will achieve my goal.”
“The Student Success team have provided wonderful support. They always keep things moving. It’s not always been easy juggling a demanding full-time job and a family, but they’ve been great. They’ve been on hand if I’ve hit problems with IT or the course - they’re generally very quick at fixing things.”